What is Managed Services Retainer?

The Networkwise Managed Services Retainer (MSR) provides Small to Medium sized businesses with an Outsourced IT Department. As well as providing Servicedesk Support and Network Administration, the service includes Strategic IT Development and Proactive Maintenance. We are ITIL certified and operate ITSM (Information Technology Service Management) best practices by utilizing state of the art MSP tools for management and automation.

Given the age we live in remote support regardless of geographic location is a reality. Based in South Africa we can leverage lower labor costs than most western countries meaning not only will you benefit from excellent service you’ll also realize significant cost savings on in-country support services.

How does it work?

It’s simple, you pay us a fixed monthly fee and in return, we manage all of your IT needs. In a nutshell, by using our 4-Block Pro-active business model, we make sure you are fully leveraging technology to maximize your business potential.

The Graphic below will give you a better understanding of our model.

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